Week 4: Research
Creating Personas and Scenarios
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View the decks: Habaneros • Jalapeños
Additional Resources
Tools
Articles
- Perfecting your personas
- Intro to personas for technical authors
- Data driven personas
- The user is always right
- The problem with personas
- 37 Signals
- Crappy personas vs robsut personas
- How user scenarios help to improve your ux
- Use case example
- User story (wiki)
- New to user stories
- Example: Use-Case Specification
- Use Case Diagram
Key Terms & Concepts
- Kim Goodwin
Former VP of Design and GM at Cooper; especially known for her contributions to Interaction Design and the use of Personas.
- Jason Fried
Outspoken founder of 37signals who shook up the UX community with his criticism of personas.
- Jared Spool
Well-known usability consultant, author, and speaker.
- Scenario
A goal-driven interaction between a persona and the system that illustrates the context of use.
- Use case
A specification for how a user completes a task.
- UML
UML stands for “Unified Modeling Language,” a visual vocabulary created in the 1990s to describe various aspects of a software system. http://en.wikipedia.org/wiki/Unified_Modeling_Language